Customer Reviews

The guy is very helpful he answer all question and is fast I recommend my friend to go their for Their car to fixed

It took over two hours to get an oil change and a tire rotation with an appointment. Unacceptable!

Brought new vehicle in to have front and rear splash guards installed.

Cool.

Timely

great

Good customer service

Did what I needed them to do. Keith was very nice

Good job

Ok

The service was quick and efficient

Work done on time and the bill was less than expected thanks to your discount for veterans. Who knew?

My experience was terrible. First we waited an hour and 15 minutes just to drop my vehicle off. We finally got a service adviser to talk to us who only told us that because we did not have an appt he couldn't help us. All I wanted to do was drop the vehicle off and whenever they got to it was fine. I was going to return later that day. Then when I went to pick up the truck the cashier was outside. I stood waiting for her return for at least 20 minutes, all while there was two people behind the counter who didn't bother to page her until someone else finally came in to buy parts, then they decided to page the cashier to tell her she was needed up front. Not sure why they couldn't have done that from the beginning when I first walked in. The only reason why I take this vehicle there is because we bought it from Finnegan, otherwise I would not bother dealing with the service department.

My vehicle was taken in due to a “shift to park” issue. A part was ordered. No one called me when the part arrived, I had to follow up myself. Part was installed and now the same issue is present. Now I’m waiting again on a part, not sure what’s going on with the vehicle.

I called to see if I could come in that day to get an oil change and they said to bring it in ASAP. I got there and they attended to me right away. The service guy was very friendly and explained everything to me.

Friendly staff as always

Our Sales Consultant Robert McKnight was outstanding and the reason we decided to buy from Finnegan Chevrolet. We had a very positive experience. He was honest, open and answered all of our questions to our satisfaction without ever pressuring us. We felt so comfortable speaking to him. Ureil Ayal, the Finance Manager, was also very pleasant and quickly moved our transaction quickly! I would highly recommend this dealership without any reservation.

Service advisor was very helpful and courteous, made sure the loaner car was a good fit for me and my wife.

Finnegan needs to fix the check in process, I make an appointment but yet I always have to wait because people that just stop in are ahead of me. An advisor did not get to my check in until 10 to 15 minutes past my appointment, and I showed up 10 mins prior to my appointment.

I was disappointed again...this time I made an appt with the dealership to drop off my truck for a recall job on my brakes...i dropped it off at 1130 hrs and was told it would take about 35 mins...i left to run an errand with my wife and when i called back to and he later, I was told the truck was being washed and would be ready within the hr due to many vehicles being washed...when i got there later in the afternoon, I was told that my truck had been moved to the back of the lot and was being looked at and would be done in 20 mins or so...therefore my truck was not washed and even though they told me that the 20 point inspection was done, I don't believe that it was...I have never been so disappointed in a dealership as I am with Finnegans...probably my last visit to this dealership.