Customer Reviews

Landon Gillstrap did an excellent job keeping me informed while my vehicle was serviced. He demonstrated outstanding customer service.

3rd. vehicle my husband and I have purchased from Finnegan. We have always received prompt service when we have our vehicle serviced at their location. People friendly and hometown folks. No ado when financing our vehicles, if you have good credit.Sincerely!

I mentioned a few problems I had with my vehicle to my advisor, and said I had a warranty. We found out that the warranty coverage was expired, but she did not really discuss next steps (diagnostic pricing if it applied, possible causes and resolutions), nor did she discuss suggested maintenance. She was courteous and kept me informed of the status of the oil change and wash. When it was finished she thanked me but didn't let me know where my car was, which it was sitting in the rain when there was space under the service port. Overall an ok experience but could be better. It is sad that I can get better customer service out of Sterling McCall GMC in Houston, since Finnegan Auto is a lot closer to home. I only take it here for the oil changes because of the pricing, and experiences like this re-affirm that this is the right decision.

Keith from services was great the whole time my car was being examined. He would notify me every day on the status. He was always very kind and helpful which made my car being in the shop a tad less frustrating. Thank you for having him as a part of your team!

Always appreciate the clean car after service.

The experience with Finnegan was outstanding from start to finish! The entire team works hard to go above and beyond to satisfy the wants and needs of their customer. Purchasing a vehicle is very stressful in most dealerships... not at Finnegan! It was so refreshing to go through the whole process in a welcoming, comfortable and “no pressure” environment. A huge THANK YOU to the Finnegan Team in Rosenberg, Texas! 👍

Keith was very nice and had great customer service!

It was overall great, quick in and out

Warranty repair on my truck. (Bad Battery) Quick courteous and efficient service. Picked up my truck in 3 hours.

Keith Janak in service department has been my service rep in the finnegan Rosenburg location for numerous years and always provides excellent service.

Prompt, efficient and courteous staff

KEITH DOES A GREAT JOB

Employees are always so nice and helpful and work quickly to get me in and out. Literally drive an hour just to get my oil changed there and you can’t beat the price.

Quick and professional

Carlos, my sales representative, was amazing. He went above and beyond to help us with our purchase. He was courteous, friendly, and over all very professional. Will definitely recommend people to go to him!

It was good and only took 2hrs for them to finish my oil change and tire rotation.

Took a bit longer than I'd like, but nicely done otherwise!

Easy in. Easy out. Friendly personnel.

Jaime and his staff in the service Dept always takes good care of us and so does Keith. Keep up the good work all.

Always great customer service!