Customer Reviews

Landon was great. We both were flexible to come up with solutions.

Service writer Paul kept us informed.

The rep Terry was so nice and so professional. He eased the anxiety I had concerning the "recall" and he let me know it was a software recall. I was very pleased.

Friendly people

It took a while for the part to be located but Landon did a great job of keeping me in the loop. The car wash was a nice touch!

Very friendly & they kept me well informed

Personal was very friendly and helpful. My truck need repairs and I was given a loaner vehicle and that was great thank you. It did take some time to finish repairs because of waiting on parts. The biggest complaint I have is the body shop had done some work on my truck a few months ago and were promised a full detail because the truck sat waiting for parts and the cab got very dusty. So since the truck was at the dealership for repairs we spoke to both service department and the body shop several times (to assure they did not forget) about having it detailed after the repairs. It was sent to the body shop for detailing, but it was not detailed. The truck was wiped down and vacuumed on the inside and poorly washed on the outside. The body of the truck had several dirty spots on it and the grill is very dirty. The interior was not shampooed, or detailed correctly ( dust in cracks, button, vents, etc. ). Also front passenger mat was missing when we got the truck back. As of this review I have not had the time to contact the body shop to discuss the detailing but I plan to do so. The hospitality was great, not lacking in that department, so please let the people working in the service department and body shop know.

No hassle or pressure. Everyone was friendly!

My car was flooded, due to the rain storm in the Richmond area, Laudon was very professional, he worked me thru the process of getting my car towed and into the dealership and assisted in me working with the Insurance company.

It was seamless and less painful than the normal process of purchasing a car! Sales guy Chris was excellent and helpful.

The gentleman that attended me made my experience a great one.

Great experience. In and out timely!

Very helpful

Mike Reyna & Dave were amazing to work with. They did everything to satisfy our vehicle needs.

The buying experience was pleasant with no high pressure sales tactics that really annoys me. Robert McKnight was my salesman and he did a great job.

Efficient and friendly service.

I received great service. Very professional and really nice.I would definitively come back again.

Job well done.

Service department always goes above and beyond for my convenience! Great Staff!

A good experience. Friendly service writer. Good service.